Common Error Codes for Dryer

Thermistor (temperature sensor) is defective (electrically shorted)

Solution:

Unplug the dryer and use a volt/ohm meter to test the resistance of the thermistor. If the resistance is more than 40,000 ohms, replace the thermistor. If the resistance is 10,000 ohms, replace the wire harness, if damaged. If the wire harness is okay, replace the electronic control board.

Thermistor is defective (electrically open)

Solution:

Unplug the dryer and use a volt/ohm meter to check the resistance of the thermistor. The thermistor should measure around 10K ohms (10,000 ohms) of resistance at room temperature (77 degrees). If the resistance of the thermistor is higher than 40K ohms, replace it. If the resistance of the thermistor is normal, check the wire harness and replace the wire harness if damaged. If the wire harness is okay, replace the electronic control board.

Door is open

Solution:

Unplug the dryer and check for loose or damaged wiring connections in the door switch circuit. Reconnect the wire harness if loose or disconnected. Replace the wire harness if damaged. Replace the door switch if damaged or defective.

Power supply frequency is out of range

Solution:

Have an electrician or your electrical power supplier check the frequency of your electrical power supply. If the dryer is getting the 60 Hz power it requires, replace the electronic control board.

Door switch failure

Solution:

If you’re attempting to start the dryer with the door open, close the door. If the door is closed when the code appears, unplug the dryer and check the wire harness connections between the door switch and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, replace the door switch.

Heating error (electric dryer)

Solution:

See if a house circuit breaker for the dryer is tripped; the dryer won’t heat if a leg of the 240-volt power supply is off. Unplug the dryer and check the wiring connections on the heating element. Reconnect any loose wires and replace the wire harness if damaged. Check the heating element for damage and replace the heating element if defective.

Stuck button on the control panel

Solution:

Press all the buttons on the control panel to free the stuck button. If the stuck button cannot be freed, replace the user interface control.

Excessive dry time

Solution:

Unplug the dryer and inspect the moisture sensor bar wiring connections. Reconnect any loose wires. Replace the wire harness if damaged. Replace the moisture sensor bar if damaged.

Control board failure

Solution:

Unplug the dryer for 5 minutes to reset the control board. If the code returns after you restore power to the dryer, replace the electronic control board.

Flowsense indicator, Exhaust system

Solution:

Check that the dryer’s exhaust system is not blocked from the dryer to the outside of the home. This is the result of lint buildup in the exhaust duct.

Filter not installed properly

Solution:

Check that the lint filter is inserted properly.

Improper voltage with the power cord

Solution:

Be sure the white and red wire connections bare not reversed on the dryer’s terminal block.

An indication that the Child Lock feature is active.

Solution:

Press and hold the key labeled CHILD LOCK for 3 seconds to disable the Child Lock feature.

Thermistor failure

Solution:

The control detects the temperature sensor is defective. Remove power from the dryer and measure resistance through the thermistor. It should measure about 10,000 ohms. If the thermistor is defective then replace it.

The drain hose is kinked, crushed, clogged, or the water in the sump is frozen.

Solution:

Check that the drain hose is not kinked, twisted, or clogged with water at the end of the hose.

here is a problem with the electrical wiring in the home and no current is being detected at the heater.

Solution:

Check power.

Door switch error.

Solution:

Check the operation of the door switch. Do this by using the diagnostic test mode. If the door switch is defective then it needs to be replaced.

Dryer has detected an error with the humidity sensor.

Solution:

 Clean the sensors on the inside of the dryer that are located below the lint filter. Allow the sensors to fully dry before attempting another cycle.

Power failure

Solution:

A power failure occurred during the cycle. The cycle may not have completed properly. Start a new cycle.

Overheating due to clogged exhaust air path

Solution:

Clean lint from the lint screen. Clear any clogs from the flexible exhaust hose behind the dryer and straighten out any kinks. Replace the flexible exhaust hose if damaged. Clear the vent duct system to the outside of your home. Check that the exhaust vent damper outside your home opens properly.

Maximum drying time exceeded

Solution:

The maximum drying time is 4 hours. Reduce the load size if the dryer is too full to dry. If the dryer isn’t getting hot enough to dry clothing, unplug the dryer and check the heating element or gas burner components. Replace any defective heating components.

Lint screen temperature sensor error

Solution:

Unplug the dryer and reconnect the wire harness on the lint screen temperature sensor if loose. Replace the wire harness if damaged. If the wire harness connections are okay, replace the lint screen temperature sensor.

Heater temperature sensor error

Solution:

Unplug the dryer and check the wire harness connections on the heater temperature sensor. Reconnect the wire harness if loose. Replace the wire harness if damaged. If the wire harness connections are okay, replace the heater temperature sensor.

Defective control module

Solution:

Unplug the dryer for 3 minutes to reset the control module. If the code returns when power is restored, replace the control module.

The inlet thermistor (temperature sensor) is defective.

Solution:

The inlet thermistor on the side of the inlet air duct inside the dryer measures the temperature of heated air entering the dryer drum. Unplug the dryer and reconnect any loose wires on the inlet thermistor. Replace the wire harness if damaged. If the wires are okay, replace the inlet thermistor.

The outlet thermistor (temperature sensor) is defective.

Solution:

The outlet thermistor on the blower housing behind the fan measures the temperature of heated air leaving the dryer drum. Unplug the dryer and reconnect any loose wires on the outlet thermistor. Replace the wire harness if damaged. If the wires are okay, replace the outlet thermistor.

The main control board is defective.

Solution:

Unplug the dryer for 3 minutes to reset the main control board. Replace the main control board if the code returns when you restore power.

Stuck button on the control panel

Solution:

Push each button on the control panel to free the stuck button. If the code doesn’t clear, unplug the dryer and replace any damaged control panel components. If the control panel components are okay, replace the main control board.

Power supply is mis-wired.

Solution:

The Line 2 (L2) and Neutral (N) are reversed. Correct the power cord wiring connections on the terminal block, following the installation instructions.

Door switch not opening; 5 cycles ran without the door switch opening

Solution:

Unplug the dryer and reconnect any loose wires on the door switch. Replace the wire harness if damaged. If the wires are okay, replace the door switch.

Drive motor problem.

Solution:

If the drive motor won’t run, unplug the dryer and reconnect any loose wires on the drive motor. Replace the wire harness if damaged. Replace any drive system components that prevent the drum from rotating smoothly. If the wiring and drive components are okay, replace the drive motor. If the dryer motor won’t shut off unless the dryer is unplugged, replace the main control board because a relay on the main control board must be stuck, preventing the drive motor from shutting off.

Electronic circuit board fault

Tumble Dryers is not operating – some or all functions are not selectable.

Solution:

We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again. If the fault remains, please call appliance technician. 

Motor circuit fault

Intermittent or no drum rotation during wash cycle.

Solution:

Please call appliance technician. 

Temperature sensing fault

Tumble Dryers not heating on wash or dry settings.

Solution:

Please call appliance technician. 

Waste pipe blockage or pump issue

Tumble Dryers door will not open / the door can be opened but water remains inside the drum.

Solution:

Please check for blockages in your pump filter. Also check for any blockages in waste water hose and in any under-sink plumbing.If none of the above solutions work, it is likely you have a pump failure and will need further assistance.

If the fault still remains, Please call appliance technician. 

Door lock fault

Tumble Dryers door cannot be opened or closed / when the door is closed the machine the programme will not start.

Solution:

If your washing machines door will not close, please check for any obstructions in the door lock. If the fault still remains, Please call appliance technician. 

Electronic circuit board fault / heating circuit fault

During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously.

Solution:

Please call appliance technician. 

Heater fault

During a wash cycle the programme pauses part way through.

Solution:

Please call appliance technician. 

Software fault

Tumble Dryers isn’t operating multiple flashing lights and/or display. Unable to select a programme.

Solution:

Please call appliance technician. 

Pump circuit fault

Water remains in Washing Machines / not pumping out.

Solution:

Please call appliance technician. 

Electronic control fault

Tumble Dryers is not operating (turning on).

Solution:

Please call appliance technician. 

Dryer temperature sensing fault (washer dryers only)

Washer dryer is not drying clothes.

Solution:

Please call appliance technician. 

Heater control fault (Washing Machine and Washer Dryers)

Tumble Dryers is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle.

Solution:

Please call appliance technician. 

Drum lock position sensor fault (top loading machines only)

Tumble Dryers drum is stopping in the wrong position or is not locked in the correct position.

Solution:

Please call appliance technician. 

Internal data error

Some or all display / functions do not work on my washing machines.

Solution:

Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again. If the fault remains, Please call appliance technician. 

Fan motor or heating fault (washer dryers only)

Tumble Dryers is not drying / stops during drying cycle.

Solution:

Please call appliance technician. 

Power failure

Solution:

A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it’s damaged.

Main electronic control board failure

Solution:

Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.

User interface keypad failure

Solution:

A stuck button on the user interface control board causes this code. If you can’t free the stuck key, replace the user interface control board.

EIxhaust thermistor failure

Solution:

Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.

Drive motor failure

Solution:

Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.

Moisture sensor failure

Solution:

Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.

Moisture sensor failure

Solution:

Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.